Built for California compliance — by design, not as an afterthought.
A 24/7 AI receptionist touches three regulated surfaces at once: call recording, AI disclosure, and (for medical) patient information. We handle all three up front, so you don't carry the risk.
The wedge: compliance handled at the source.
CIPA two-party consent
California requires all-party consent to record (Penal Code §632), and AI call-recording is the subject of active litigation. Every call opens with an affirmative recording-consent step; we log the consent with a timestamp and transcript snippet. If a caller declines, the system can proceed without recording.
CA Penal Code §632; consent logged per call.
AI disclosure
Callers are always told, up front, that they're speaking with an AI assistant — never deceived. This follows the direction of California's AI-disclosure framework (SB 243 / safe-harbor framing).
AI-disclosure best practice; SB 243 framing.
HIPAA-ready for medical
Dental and medical packs run under a signed BAA chain across every vendor that touches patient information (voice, telephony, database, email, edge). PHI is encrypted, minimized in summaries, and access-audited. Legal runs under confidentiality (DPA, minimal retention) — no HIPAA needed. We say HIPAA-ready, never HIPAA certified.
BAA chain across the vendor stack; PHI encrypted + access-audited.
The line we never cross
- Never gives legal advice (UPL).
- Never gives clinical advice or a diagnosis.
- Never stores what it shouldn't.
When in doubt, it escalates to a person. WithConnect captures, books, and escalates — and hands the judgment calls to your team.
Trusted signals, given real weight.
These aren't footnotes — they're the reason firms and practices choose us.
- CIPA two-party consent
- AI disclosure on every call
- HIPAA-ready for medical
- Built in California
We describe our posture honestly: HIPAA-ready (BAA chain), not HIPAA certified. Compliance details are confirmed during onboarding and documented in your agreement.
See it on a real call.
Book a guided demo and we'll walk through exactly how the compliant opener, escalation, and summaries work for your industry.
Compliance questions.
Ready to never miss another call?
See WithConnect answer a real call — and picture it answering yours.
- CIPA two-party consent
- AI-disclosed on every call
- HIPAA-ready for medical