Answers during the job
Every call picked up the moment it rings — even when every tech is already out.
For HVAC, plumbing & electrical
Never miss the call that becomes the job.
When your crew is on a roof or under a sink, the phone still rings — and the homeowner calls the next company if you don't pick up. WithConnect answers every call live, 24/7, captures the service request, books the visit, and flags real emergencies for a fast callback.
Built for California compliance — CIPA two-party consent · AI-disclosed.
The cost of a missed call
Every unanswered call is a customer who called someone else.
Up to 80%
of callers never leave a voicemail — a missed call is usually a lost one.
Forbes/RingCentral; BIA/Kelsey reports ~67%.
~62%
of calls to small service businesses go unanswered during busy periods — and after-hours is worse.
Industry small-business missed-call estimates; varies by trade.
24/7
Calls don't keep business hours. WithConnect answers the after-hours and overflow ones your team can't get to.
How it works
Live in a day.
Step 1
We answer every call, 24/7
Your AI receptionist picks up live — days, nights, weekends, and overflow — and opens every call with AI disclosure and recording consent.
Step 2
It books and captures the request
Appointments go into your calendar in real time, with structured intake captured the same way every time — from your approved information only.
Step 3
Urgent calls escalate — you get the summary
Anything urgent warm-transfers to a real person. Everyone else gets a clean post-call summary by text and email, with the full transcript on file.
What it captures & books
Exactly what your front desk would — every time.
No guessing, no improvising. WithConnect captures a clean, structured record and books from the information you approve.
Service request
Trade, problem, urgency, and property type — structured the same way every time.
Booked visit
Slots a service window into your calendar while the homeowner is still on the line.
Emergency flag
No heat, no water, gas smell, sparks — escalated for an immediate human callback.
Address & details
Captures the address, gate codes, and access notes your tech needs on arrival.
Built for home services
Tuned to the way your business runs.
Books the service window
Real-time scheduling so the slot is filled before the caller shops around.
Conservative emergency triage
Urgent situations warm-transfer or trigger a callback — it never diagnoses the repair.
Consistent intake
The same structured request every time, ready for your dispatcher.
Summaries & transcripts
A post-call summary by text and email, with the full transcript on file.
Approved info only
Answers from your service area, hours, and trades — no guessing on price or scope.
FAQ
Home Services questions, answered.
Yes. WithConnect answers live around the clock and is built to escalate — true emergencies like no heat, no water, a gas smell, or sparks trigger a fast human callback, while routine requests get booked.
No. It answers only from the information you approve and captures the job details — pricing and scope stay with your team.
It books a service window into your calendar in real time (via Cal.com). Field-service dispatch software integrations are on the roadmap.
The trade, the problem, urgency, property type, the service address, and access notes like gate codes — structured the same way every time so your dispatcher has what they need.
Yes — that's the point. Every call is picked up the moment it rings, even when every tech is already on a job, so the homeowner doesn't call the next company.
Routine spam and robocalls are screened at the front of the call without interrupting your crew, so real homeowners move straight into booking.
Yes — forward or port your existing number. Plans start at $199/mo with no long-term contract, plus a one-time $499 setup (the non-PHI tier) that covers porting, carrier registration, and go-live.
More industries
One platform, tuned to many worlds.
Ready to never miss another call?
See WithConnect answer a real call — and picture it answering yours.
- CIPA two-party consent
- AI-disclosed on every call
- HIPAA-ready for medical