Overflow & after-hours coverage
No more calls lost when the desk is slammed or the clinic is closed.
When the lobby is full or the clinic is closed, worried pet owners still call. WithConnect answers every call live, 24/7 — books appointments, captures the reason for the visit, and escalates real emergencies to a person, never offering clinical advice.
Built for California compliance — CIPA two-party consent · AI-disclosed.
Up to 80%
of callers never leave a voicemail — a missed call is usually a lost one.
Forbes/RingCentral; BIA/Kelsey reports ~67%.
Up to ~38%
of calls to busy practices go unanswered on average — and more after hours.
Industry studies cluster at 28–38% for practices.
24/7
Calls don't keep business hours. WithConnect answers the after-hours and overflow ones your team can't get to.
Your AI receptionist picks up live — days, nights, weekends, and overflow — and opens every call with AI disclosure and recording consent.
Appointments go into your calendar in real time, with structured intake captured the same way every time — from your approved information only.
Anything urgent warm-transfers to a real person. Everyone else gets a clean post-call summary by text and email, with the full transcript on file.
No guessing, no improvising. WithConnect captures a clean, structured record and books from the information you approve.
Pet name, species, and the reason for the call — captured consistently.
Slots the visit into your calendar in real time.
Signs of a true emergency warm-transfer to a person immediately — never AI triage.
Captures new-client and new-patient details from your approved clinic info.
No more calls lost when the desk is slammed or the clinic is closed.
Books appointments and captures the reason for the visit around the clock.
Urgent situations escalate to a person — it never advises on an animal's care.
Answers from your hours, services, and policies — and escalates the rest.
A post-call summary by text and email, with the full transcript on file.
Structured client and patient intake your team can act on.
See WithConnect answer a real call — and picture it answering yours.